Grace Hill
Grace Hill is a real estate technology platform offering training, policy management, satisfaction surveys, mystery shopping, and reputation management for multifamily and commercial property teams. Its PerformanceHQ platform unifies these tools, and its KingsleySurveys product is a CRE-specific tenant/investor satisfaction and benchmarking solution used to measure stakeholder sentiment, predict lease renewals, and support ESG/GRESB reporting. Built for property managers, owners, and investors focused on people and portfolio performance.
Use KingsleySurveys when you need unbiased tenant, investor, or employee satisfaction data across a CRE portfolio, instead of relying on anecdote, you capture benchmarked feedback that predicts renewal outcomes (cited at ~80% accuracy) and feeds ESG/GRESB reporting. The broader platform is used by property management teams to standardize training and policies, run mystery shops, and manage online reputation.
